Salon Service Deposit - Terms & Conditions
1. Booking and Deposit
- A deposit of the service total is required to secure your appointment
- Deposits can be made via debit, credit card, digital payment, or cash in person
- Your appointment is not confirmed until the deposit has been received and verified
2. Deposit Usage
- The deposit amount will be applied to your final service bill
- Deposits are non-transferable to other clients or services
- Service prices are subject to change; your deposit locks in current pricing
3. Cancellation Policy
- A minimum of 48 hours' notice is required for appointment cancellations
- With proper notice, your deposit can be applied to a rescheduled appointment within 30 days
- Deposits are forfeited for no-shows or cancellations with less than 48 hours' notice
4. Late Arrival
- Please arrive 10 minutes before your scheduled appointment
- Late arrivals may result in reduced service time while being charged the full amount
- Arrivals 15+ minutes late may be considered no-shows, resulting in deposit forfeiture
5. Service Changes
- Any modification to booked services must be requested at least 24 hours in advance
- Additional services added at the time of appointment are subject to availability
- Significant service reductions may result in partial deposit forfeiture
6. Refund Policy
- Deposits are generally non-refundable
- Exceptions may be made for:
- Medical emergencies (with documentation)
- Salon cancellations
- Technical issues preventing service delivery
7. Special Circumstances
- Natural disasters, severe weather, or unforeseen circumstances may warrant policy adjustments
- The salon reserves the right to cancel appointments and refund deposits in emergency situations
8. Client Responsibilities
- Inform the salon of any relevant medical conditions or allergies
- Follow any pre-appointment instructions provided
- Arrive with appropriate hair/skin condition as advised for your service
9. Salon Rights
We reserve the right to:
- Refuse service to clients who repeatedly violate these terms
- Modify these terms without notice to clients
- Require additional deposits for extensive services
By making a deposit, you acknowledge and agree to these terms and conditions.
Kia Khameleon Hair & Beauty
Last Updated: October 2024
Copyright © 2013-2024 Kia Khameleon Hair & Beauty - All Rights Reserved.
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Discount valid for first appointment only, applied after service completion.