Answers to FAQ's

Your Hair's Condition

To ensure an exemplary experience, always choose the first available appointment on the day you wish to come or it will be moved with no notice. Your hair should be four inches in length, with edges, crown and nape of neck intact. Thin or thinning hair should refrain from booking. There will be no exceptions allowed.

Refund Policy

We reserve the right to refuse service to anyone. We offer no refunds after service is complete. Deposits are non refundable, but transferable once. Transferred deposits must be used within twenty-one days of initial booking. After which the deposit will be forfeited. Deposits are only refundable due to an egregious error of the stylist. Same day cancellations, balance must be paid in full before one may book and pay an additional deposit.

Fees & Up Charges

We will assess a thirty dollar late fee if fifteen minutes late. Automatic cancellation immediately, thereafter. We will always communicate if we are behind in our schedule, with ample notification. All styles can be extended in length for an additional fee, where not noted. Feel free to let us know ahead of schedule. We hope to service you soon.