Privacy Policy

**Effective Date: October 2024**

1. Introduction

Kia Khameleon Hair & Beauty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

- Use our mobile salon services

- Visit our website www.kiakhameleon.com

- Use our online booking system

- Make purchases from our e-commerce store

Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

 2.1 Personal Information

We may collect:

- Name and contact information

- Billing and payment details

- Service history and preferences

- Location data for mobile services

- Photos of previous styles/treatments

- Health information relevant to services

 2.2 Automatically Collected Information

When using our website:

- IP address and device information

- Browser type and settings

- Website usage data

- Cookies and tracking technologies

3. How We Use Your Information

We use collected information to:

- Provide and improve our services

- Process payments and bookings

- Deliver mobile salon services to your location

- Send appointment reminders

- Offer personalized product recommendations

- Communicate about promotions and updates

- Analyze and improve our website and services

- Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

 4.1 Service Providers

- Payment processors

- Booking system providers

- Marketing and analytics partners

- Delivery services for product orders

 4.2 Legal Requirements

We may disclose information:

- To comply with laws or regulations

- In response to legal requests

- To protect our rights and safety

5. Data Security

We implement appropriate security measures:

- Encryption for data transmission

- Secure storage of personal information

- Regular security assessments

- Employee training on privacy practices

However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

- Access your personal information

- Correct inaccurate data

- Request deletion of your data

- Opt-out of marketing communications

- Disable cookies in your browser

7. Mobile Location Services

For our mobile salon services:

- We collect location data only when necessary

- You can disable location services

- Location history is stored for 12 months

8. E-commerce Specific Practices

When shopping on our website:

- Order history is maintained for warranty and reorder purposes

- Payment information is processed by secure third-party providers

- We may use your purchase history for personalized recommendations

9. Children's Privacy

Our services are not intended for children under 16:

- We do not knowingly collect data from children

- Parents can request deletion of children's data

10. Cookies and Tracking Technologies

We use:

- Essential cookies for website functionality

- Analytics cookies to improve our services

- Advertising cookies for relevant promotions

You can control cookie settings in your browser.

11. Third-Party Links

Our website may contain links to third-party sites:

- We are not responsible for their privacy practices

- Please review their privacy policies

12. Marketing Communications

We may send you:

- Appointment reminders

- Service promotions

- Product recommendations

You can opt-out at any time.

13. Data Retention

We retain your information:

- As long as necessary for our services

- As required by law

- Until you request deletion

14. International Data Transfers

If we transfer data internationally:

- We ensure appropriate safeguards

- We comply with applicable data transfer laws

15. Changes to This Policy

We may update this policy:

- Without notice, posted on our website

- Continued use constitutes acceptance

16. State-Specific Privacy Rights

 16.1 California Residents

Rights under CCPA:

- Right to know what personal information is collected

- Right to delete personal information

- Right to opt-out of sale of personal information

 16.2 Other State Regulations

We comply with state-specific privacy regulations where applicable.

17. Contact Us

For privacy-related inquiries:

- Email: info@kiakhameleon.com

- Phone: (929) 273-0364

18. Dispute Resolution

Any disputes regarding privacy will be:

- Addressed promptly

- Resolved according to our dispute resolution process