Terms of Use

 Salon Booking & E-commerce Website

**Last Updated: October 2024**

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using Kia Khameleon Hair & Beauty website (the "Service") operated by Kia Khameleon Hair & Beauty ("us", "we", or "our").

 1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

 2. Definitions

- **Website**: The Kia Khameleon website located at www.kiakhameleon.com

- **Services**: All beauty and salon services available for booking through the Website

- **Products**: All beauty and hair care items available for purchase through the Website

- **User**, **You**: The individual accessing or using the Website

 3. Account Registration

- You must be at least 16 years old to create an account

- You must provide accurate, complete, and current information

- You are responsible for maintaining the confidentiality of your account credentials

- You agree to accept responsibility for all activities that occur under your account

 4. Booking Services

   4.1 Appointment Scheduling

- All appointments are subject to availability

- A valid debit, credit card, digital payment or cash in person is required to secure bookings

- Appointment times are not guaranteed until confirmed by us

 4.2 Cancellation Policy

  48-hour notice is required for cancellations

- Late cancellations or no-shows may incur fees up to the full service amount

- Repeated cancellations may result in required prepayment for future bookings

 5. E-commerce Purchases

   5.1 Product Information

- We strive to display accurate product information

- We reserve the right to modify prices and availability without notice

- Colors may vary due to device display settings

  5.2 Ordering

- Orders are subject to acceptance and availability

- We reserve the right to refuse or cancel any order

- Confirmation emails do not constitute acceptance of an order

  5.3 Shipping

- Delivery times are estimates only

- Additional shipping fees may apply

- We are not responsible for delivery delays beyond our control

   5.4 Returns and Refunds

- Returns accepted within 30 days of purchase

- Items must be unused and in original packaging

- Shipping costs for returns are the customer's responsibility

- Refunds will be issued to the original payment method

 6. Intellectual Property

- All content on the Website is our property or our licensors'

- You may not use our trademarks without written consent

- User-generated content remains your property, but you grant us a license to use it

  7. User Conduct

You agree not to:

- Use the Service for any unlawful purpose

- Attempt to gain unauthorized access to any part of the Website

- Interfere with or disrupt the Service or servers

- Collect or track personal information of other users

 8. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, found at www.kiakhameleon.com/privacy-policy

 9. Payment Processing

- We use third-party payment processors

- You agree to their terms of service when making payments

- We do not store complete credit card information

 10. Limitation of Liability

To the fullest extent permitted by law:

- We shall not be liable for any indirect damages

- Our liability is limited to the amount paid for the specific service or product

 11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from your use of the Service.

 12. Changes to Terms

- We reserve the right to modify these Terms at any time

- Changes will be effective immediately upon posting

- Your continued use of the Service constitutes acceptance of changes

 13. Termination

- We may terminate or suspend access to our Service immediately, without notice

- All provisions of the Terms which should survive termination shall survive

 14. Governing Law

These Terms shall be governed by the laws of New York/USA

 15. Contact Information

For any questions about these Terms, please contact us at:

- Email: info@kiakhameleon.com

- Phone: (929) 273-0364